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The Secrets of Successful Communication by Kevin T. McCarney

The Secrets of Successful Communication:
A Simple Guide To Effective Encounters in Business by Kevin T. McCarney. For inquiries or assets not listed below, please contact us via Email: kevin@bigbrain.com

Table of Contents

  • Prefaceix 
  • Introduction: The Enchilada Story1 
  • Part One: Preparing for Effective Communication

    7 
  • 1. The Big Brain and the Little Brain9 
  • 2. Why Moments Matter12 
  • 3. Moments Create Legacies—Good or Bad17 
  • 4. The Circle of Influences22 
  • 5. Under the Influences28 
  • 6. The Biggest Influence on You Is You32 
  • Part Two: Encountering the Moment

    43 
  • 7. An Encounter—the Opening Act45 
  • 8. Big Brain and Little Brain in the Moment49 
  • 9. Every Conversation Is an Opportunity54 
  • 10. The Paradox of Communication Tools61 
  • 11. Managing Multiple Moments—the Social Media Effect67 
  • 12. Attack of the Little Brain—What You Can Do73 
  • 13. Big Brain and Little Brain—the Perpetual Race77 
  • 14. Finishing the Encounter80 
  • 15. What Legacies Are You Creating?83 
  • Part Three: Recognizing the Opportunities in the Moment

    87 
  • 16. Awareness89 
  • 17. Tone96 
  • 18. Words104 
  • 19. Control112 
  • 20. Time119 
  • 21. Responsibility126 
  • 22. Power132 
  • 23. Your Legacy Bank and Baggage138 
  • Part Four: Applying the Seven Principles of Big Brain Communication

    143 
  • 24. The First Principle: Stay Aware of the Legacy of the Moment145 
  • 25. The Second Principle: Keep Your Big Brain in Control149 
  • 26. The Third Principle: Choose the Correct Tone152 
  • 27. The Fourth Principle: Choose the Correct Words156 
  • 28. The Fifth Principle: Choose the Right Time160 
  • 29. The Sixth Principle: Accept Responsibility 166 
  • 30. The Seventh Principle: Use Power Wisely169 
  • Afterword

    173 
  • Index175 
  • About The Author183