Apologizing is truly an art form in today's world, but we often resist it with every last fiber of our being. It can be as simple as saying, "I screwed up, and I'm sorry." The good news is that an apology has no expiration date. When you have done something wrong or just made a mistake, whether in words or in deeds, you must apologize. Healing can begin only when a truly sincere apology has been given, so the faster it comes the faster the healing begins. But no matter how long it has been, the Big Brain can always find a way to create a positive legacy. What's the legacy of apologizing? People will think you are sincere. You can deposit a reputation for sincerity in the Big Brain Bank and Trust. [See examples of Apologizing]

We don't send telegraps to people anymore, but there are plenty of other ways to send advance notice. Let people know when something is coming up that will affect their lives: a job change, new policies, a major deadline, new rules of the house, and so on. Telegraph anything that takes people out of what is familiar or routine and comfortable to them. This will allow processing time for them to accept the circumstances and make the most of them. What's the legacy of Telegraphing? You will seem diplomatic. Diplomacy is a good trait you can deposit in the Big Brain Bank and Trust. [See examples of Telegraphing]

How do you steer clear of blame and instead take responsibility? Learn to enjoy the challenge of solving problems. Do what needs to be done, even when it is not officially your task to perform. Don't be afraid to accept responsibility for actions you've taken and decisions you've made. If someone else is being blamed for your mistake, step up and say, "It's my fault." That way, you will lead others by example. Your response will create legacies that show others the way. What's the legacy of taking responsibility? You'll see principled. You will deposit a reputation for being principled in the Big Brain Bank and Trust. [See examples of Taking Responsibility]