Walking into the Larchmont Bungalow in Los Angeles, you know right away this place is different.
You can feel the authenticity in the air. You can sense the hospitality all around you.
The people who work there don’t seem like they are working. Rather it seems like they are fulfilling a mission. That mission is great food and great customer service.
Prima, a manager at the Bungalow, has purpose as she walks through the dining room. Engaging the customers and anticipating their needs, she seems to know what every table needs and makes it happen. This little place has maintained a high level of customer service for many years.
Perhaps long overdue, we would like to award The Larchmont Bungalow with the Big Brain Customer Service Award.
©2012 Kevin T. McCarney. All rights reserved.
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